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Why haven't I received my Found card yet?

Why haven't I received my Found card yet?

Your Found card will arrive 7-10 business days after you’ve created your account.

While you’re waiting for your card to arrive, you can use your card details to make online purchases, or to link your card to Apple Pay or Google Pay. You can access your card details on your “Balance” tab by clicking on the debit card image in the center of your screen.

If you don’t receive your Found card within 7-10 business days, you can request that a new card be shipped to you by taking these steps:

  1. On your “Balance” tab, click on the debit card image in the center of your screen
  2. Click “Request replacement card
  3. Click “My card was lost or stolen

Once you do so, a new card will be shipped to you. Note that you’ll receive new card details once you request a replacement card; if you’ve linked your card to any payment services such as Apple Pay, you’ll need to update those card details.

Questions? Email us at help@found.app!

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Banking services are provided by Synapse's bank partners and LendingClub Bank, N.A., Members FDIC.