How do I upgrade my Found account?
The new banking services are free of charge, and it takes just a second to upgrade your account. Head to your Found app, and you’ll see an alert that asks you to upgrade your account. Accept the new terms and conditions, and you’re done!
Make sure you upgrade your account by March 25th, 2021. After March 25th, your Found account will be automatically closed if it has not been upgraded yet.
Remember—once you upgrade your account, you’ll receive:
- New account and routing numbers. If you’re receiving deposits from other banks, apps, or clients using your old account and routing numbers, you’ll need to update those numbers. You can find your new account and routing numbers in your app menu.
- A new Found card. Your new card number will be immediately available in your Found app. You can go ahead and start using that card number for business purchases, including via Google Pay and payment apps like Venmo and PayPal. Your physical card will arrive in the mail within 7-10 business days of you upgrading your account.
Having trouble? Reach out to us at email@example.com and we’d be happy to help!